Spending money
Microsoft has apologized to European customers who had pre-ordered the new Surface tablet for an October 26 delivery only to be left disappointed and empty-handed.
As a means to making it up to them, Microsoft will give every customer who was affected, a €50 gift card (?40) to spend online at the Microsoft Store.?
Customers in the UK and the rest of Europe had been left confused about their delivery after mixed messages filtered through to them.?
Initially, when rumours of a delay first started to emerge, Microsoft began informing customers that there was indeed a problem and that the devices wouldn’t arrive until early November.?
However, a second message was then sent out, including a tweet on the?Surface’s official Twitter page stating: “Customers should expect their devices by the original date given.”
When that date came and went with no device turning up, disgruntled customers began contacting Microsoft demanding answers.
Microsoft has now acknowledged their was a problem with deliveries but that customers should receive their Surface tablets imminently – they will be alerted via email - along with a €50 gift card as a way of an apology.?
The US had its own Surface issues, with Microsoft selling out of 32GB models on its online store.
Tags: Tablets Microsoft Microsoft Surface Windows RT
Microsoft: Sorry for European Surface delays, here's a gift card originally appeared on http://www.pocket-lint.com on Tue, 30 Oct 2012 11:15:27 +0000
Source : androidtabletblog[dot]com
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